Legal & Policies

Everything about how Hello Friend works, how we protect your data and the rules that keep our community safe.

Patakaran sa Privacy What data we collect, how we use it, who we share it with, and your rights. Mga Tuntunin ng Paggamit The agreement between you and Hello Friend for using our website and apps. Community Guidelines What is and is not allowed on Hello Friend, and how we enforce it. Child Safety Standards Our zero-tolerance policy against child sexual abuse and exploitation. Grievance Redressal & Content Moderation How to file a complaint, our response timelines, and how to appeal. Cookie Policy The cookies we use and how you can control them. Refund & Cancellation Policy Refund rules for Pro, wallet, ads, gifts and other purchases. Copyright & Intellectual Property How to report copyright or trademark infringement, and counter-notices. Advertising Policy Rules for ads, boosted posts and branded content. Monetization & Payout Terms Earning on Hello Friend: eligibility, fees, withdrawals and taxes. Marketplace & Seller Policy Rules for sellers and buyers, prohibited items and disputes. Law Enforcement Guidelines How government agencies can request user data. Account Deletion & Data Requests How to delete your account or download your information. Developer & API Terms Rules for apps that use the Hello Friend API. Safety Tips Simple steps to keep your account and yourself safe.

Company & Grievance Officer

Hello Friend is operated by ABNEXTGEN WEBMASTERS PRIVATE LIMITED (CIN: U62099MP2025PTC077618), C/O Deepak, Scheme No. 113, Flat No. 01, Cliffton Park, Indore G.P.O., Indore - 452001, Madhya Pradesh, India.

Grievance Officer: Deepak Kumar Bairagi  ·  grievance@hellofriend.in
Support: support@hellofriend.in  ·  Makipag-ugnayan sa amin

Complaints are acknowledged within 24 hours and resolved within 15 days. Last updated: 16 October 2026.

© 2026 Hello Friend